In memory of the Great Hanshin-Awaji Earthquake Disaster Reduction and Human Renovation Institution

FAQ

Here you can find answers to common questions about reservations and visits.

Visiting DRI

Are there set times for entering the 1/17 Theater?
Screenings at the 1/17 Theater begin every hour at 10 minutes, 30 minutes, and 50 past the hour. Capacity is 120 people per screening. Please wait for a subsequent screening if the theater is full.
Can I look at exhibits before I go in the theater?
The DRI’s walking route is one-way. In the West Bldg. it goes from the 4th floor (video program), to the 3rd floor (exhibits) and then the 2nd floor (more exhibits). Please follow the assigned route. Also, re-entry is not permitted.
Can I visit in a wheelchair?
Yes, you can. The 1/17 Theater is wheelchair accessible. Inquire at Visitor Information for details. If many members of your party use wheelchairs, then you may need to enter the theater in separate groups.
Can I experience the shaking of an earthquake at DRI?
No. The 1/17 Theater movie reproduces the moment of the earthquake on the big screen, but you will not feel any physical shaking.
We’re coming in a group from outside Japan. Can we have an interpreter when we tour the DRI?
The Great Earthquake Hall has devices for translation into English, Chinese and Korean, although the number of devices is limited. Please inquire at the reservation window before you begin your tour. We have approved volunteer linguists to provide English, Chinese, Korean, and Spanish interpreting services on the exhibition floor, but please note that these linguists are volunteers, so one might not be available at the time of your visit. If you would like a volunteer linguist to accompany you, please inquire at the reservation window in advance of your visit.
I would like to rent a Guidance Room.
Guidance Rooms are not available for rent. Also, DRI does not have rental meeting room facilities.
Can I take pictures inside the institution?
You may take photos in most areas of the institution if they are not for commercial purposes. Click here for more information on areas where photography is prohibited.
Can visitors get on and off the bus in the bus parking area?
For safety reasons, please refrain from boarding and alighting in the parking area. There is a dedicated boarding point for buses on the south side of the institution (facing the sea).
I would like to bring a lunch. Is there a place where I can eat it?
The institution does not provide a dining area.

Admission Fees

Are there discounts for disabled people and caregivers?
Visitors who present a certificate or other documentation proving your disability are admitted for half the usual price. There is also a 50% discount for caregivers (up to one caregiver per disabled visitor). (If visiting in a group, you get half off the group price.)

For Other Inquiries

Tour reservations Visitor Information Tel: 078-262-5050
Questions about exhibits Administration Section Tel: 078-262-5502
Questions about volunteers Administration Section Tel: 078-262-5501
Questions about training programs Project Section Tel: 078-262-5067
Questions about the Disaster Reduction and
Human Renovation Institution
Promotion Section Tel: 078-262-506