This section provides information about our facilities and equipment.
We aim to be a museum that is open and accessible to all visitors.
Moving around the building
The Center’s tour area includes the West Wing and East Wing.
Both buildings have a tour sequence, but visitors can move around barrier-free by moving on flat floors, using ramps, and going up and down by elevators and escalators. Handrails and Braille blocks are provided.
(Elevators are available for those who need them, even in areas where escalators are used as a general rule.)
Staff and volunteers are available to answer any questions you may have.
Barrier-Free Map
Multilingual Support for Exhibits
Although the exhibits are basically in Japanese, many exhibits also include multiple translated languages, including English. In addition, the following multilingual exhibits are available.
West Bldg. 4F Film “Living with This Town (running time 15 min.)”
Audio translators in English, Chinese, Korean, and Vietnamese are available for loan.
West Bldg. 3F Exhibit
The wall display of materials related to the earthquake disaster with stories of the donors’ experiences is displayed in both English and Japanese.
The display on the monitor screen and the display where visitors can view the details of the disaster-related materials using their smartphones or tablets are also available in English, Chinese, and Korean.
West Bldg. 3F: VTR Screening for Telling Live Lessons from the Disaster
Video footage of disaster experiences is available with audio and subtitles in various languages (English, Chinese, Korean, Spanish, Thai, Indonesian, and Vietnamese).
East Wing 1F Theatre for the Heart Video “Let’s Run Away”
Audio translation machines for English, Chinese, Korean, and Vietnamese are available for loan.
Facilities
Various facilities are available for the safety and comfort of various people,
including those who need wheelchairs and the elderly.
First Aid Room
is located on the 1st floor of the West Wing. Please ask at the General Information Desk on the 1st floor when you need to use the room.
Nurses are not on duty.
First Aid Space
is located on the 4th floor of the West Wing.
AED
is located on the 1st and 4th floors of the West Wing and on the 1st and 3rd floors of the East Wing.
Barrier-free restrooms
Located on the 2nd floor of the East Wing.
Wheelchair-accessible restroom
Located on the 1st floor of the West Wing.
Toilets are equipped with Washlets (automatic water washing device).
Strollers and wheelchairs
Please ask at the General Information Desk on the 1st floor if you would like to use one.
However, the number of these items is limited.
Baby Cribs and Nursing Rooms
are located on the 1st floor of the West Wing.